Exchange and return policy

Thank you for shopping at Dar Al-Huda Publishing Store


  • Dar Al-Huda for Publishing guarantees that your orders will arrive in accordance with specifications, free of defects.
  • You can replace any product for free if it arrives in an incorrect condition or does not conform to the specifications
  • You can exchange or return products through Dar Al-Huda Publishing Center in Riyadh - Al-Malaz District, Salah Al-Din Al-Ayyubi Road - Jarir Street

Click here to access Dar Al-Huda Publishing website


Method of exchange with delivery service:

  • Contact the store management on WhatsApp: 00966505946074
  • Send the order number
  • Photographing the product that arrived in an incorrect condition
  • Our team will be at your service to the fullest
  • The store management issues a replacement policy for the customer's data and address
  • The representative of the shipping company sets off to receive the product previously sent to the customer and to be replaced
  • The replacement product is sent to the customer


Replacement policy if the product is intact and free of defects:

The customer has the right to replace the product within 3 days of receiving the order, provided that the product is in its original condition and has not been used or opened.


Defective Product Exchange Method:

  • Contact the store management on WhatsApp: 00966505946074
  • Send the order number
  • Photographing the product to be replaced
  • Determine the required replacement product
  • The store management issues a replacement policy for the customer's data and address
  • The representative of the shipping company sets off to receive the product previously sent to the customer and to be replaced
  • The store makes sure that the product is safe from any defect or use
  • The customer pays the value of the replacement policy by bank transfer to the account of Dar Al-Huda Foundation before sending the replacement product.
  • The replacement product is sent to the customer


Defective product return policy:

The customer has the right to return the defect-free product by communicating directly with the store management on WhatsApp within 24 hours of receiving the order.

The product must be in its original condition, unused or opened

The customer bears the costs of returning the shipment to the store

After the product arrives in the store, the safety of the product is confirmed

The value of the returned product will be returned within 5 to 12 working days


How to return a defective product:

Returning a defective product is available within a maximum period of 3 days from the date of receiving the request.

  • Contact the store management on WhatsApp: 00966505946074
  • Send the order number
  • Photographing the product that arrived in an incorrect condition
  • The store management issues a return policy
  • The representative of the shipping company sets off to receive the product previously sent to the customer and to be returned
  • The value of the returned product will be returned within 5 to 12 working days
  • The store bears the value of the return policy



Canceling the order after issuing the bill of lading or handing it over to the shipping company:

The order cannot be canceled after the issuance of a policy or after its delivery to the shipping company, and in the event that the order is not received by the customer, he must bear the round-trip shipping costs of 40 Saudi riyals.


We are happy to serve you

Dar Al-Huda is your home